Last modified: 14 August 2025
This privacy notice describes how we will collect, use, share and otherwise process your personal data in connection with your use of:
Important: This App is not intended for children and we do not knowingly collect data relating to children.
Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
TEK JUICE LIMITED is the controller and is responsible for your personal data (we, us or our in this notice).
As a member of a group of companies, we will share your personal data with other members of our group as set out below.
We have appointed a data privacy manager. If you have any questions about this privacy notice, please contact them using the details set out below.
Our full details are:
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues.
We keep our privacy notice under regular review.
This version was last updated on the date stated at the beginning of the policy. It may change and, if it does, those changes will be posted on this page and notified to you when you next start the App or log onto your account. You may be required to read and acknowledge the changes to continue your use of the App or the Services.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you. Please visit the Profile section to update your details.
Our App and Services may, from time to time, contain links to and from the websites of third parties. Please note that these websites (and any services accessible through them) are controlled by those third parties and are not covered by this privacy notice.
You should review their own privacy notices to understand how they use your personal data before you submit any personal data to these websites or use these services.
We collect, use, store, and transfer different kinds of personal data about you.
For example, when you register with us and through your transactions and interactions with us.
We may also obtain additional information about you from other sources, such as social media and websites associated with you. The App also uses common automatic information collection and tracking technologies, such as cookies and beacons, to collect information about you.
Identity Data: first name, last name, title, date of birth and Profile Data.
Contact Data: first name, last name, contact address, email address and telephone numbers, your communication preferences and copies of the communications between you and us.
Profile Data: your email address, username and password.
Transaction Data: billing and delivery addresses, payment card details, history of your payments, purchases, deliveries, returns and refunds and the applicable terms and conditions of your purchases.
Device Data: the type of device you use, your unique device identifier, mobile network information, your mobile operating system, the type of mobile browser you use, IP address, time zone setting.
Content Data: information that you store or generate in the App, being [photos, videos and associated metadata, check-ins, posts and messages].
Usage Data: logs and detail of your use of our Apps and Services, being the dates and times on which you download, access and update the App and our Services, any error or debugging information, and the resources that you access and the actions we and you take in relation to them and Cookies Data.
Security Data: information we collect about your use of the App, our Services and our Sites in order to ensure your and our other users' safety and security, being Usage Data, the Cookies Data and the information provided to us by our payment processing provider.
Cookies Data: the information collected through the cookies and similar technologies listed in our Cookies Notice.
Direct Marketing Data: your direct marketing preferences, consents for receiving direct marketing from us and/or our third parties and the history of the direct marketing communications we have sent to you.
Location Data: your current location as disclosed by GPS technology WiFi connections, your IP address for the time period where you have permitted us to collect it.
Connected Data: information stored on your Device that you permit the App to connect to, being Contacts lists, login information, and camera data.
Social Media Data: your social media account information.
Feedback Data: your feedback and survey responses.
Personalization Data: Cookies Data, Device Data, Content Data, Transaction Data, Connected Data, Social Media Data, Usage Data, Location Data, and the preferences we have inferred you have and use to personalize the App and Services, being the preferences noted in your account.
Competition Data: information about the competitions you enter with us, being your competition history, the applicable terms and conditions, associated third parties and any additional privacy notices.
We do not intentionally collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).
We may collect data relating to criminal offences through the measures we take to secure and protect our App and users.
We collect your personal data in the following ways:
Registration: we collect your Identity Data and Contact Data when you register your account with us.
Communications: when you communicate with us via email, one of our online forms or chat we collect your Contact Data.
Information you generate when using our App and Services: each time you access and use our App and Services we collect Content, Device, Cookies, Personalization and Usage Data.
Information we collect through monitoring: Each time you access and use our App and Services we collect information about that access and use.
Additional information we otherwise collect: where you provide your consent, we collect your Location Data on an ongoing basis while you have the App installed on your device.
Direct Marketing: we collect and record Direct Marketing Data when we add you to our marketing database.
Connected Data: we collect Connected Data when you choose to connect your connected device to your account.
Social Media Data: We collect Social Media Data when you choose to connect your social media account to your account.
We will receive personal data about you from the third parties and public sources set out below:
We use your personal data to provide you with the services you request and other purposes, including:
Service Delivery: To operate the Social Gems App, process transactions, and provide customer support.
Personalization: To tailor content and offers based on your Profile, Usage, and Social Media Data.
Marketing: To send you updates or promotions, with your consent.
Improvement: To analyze Usage and Feedback Data to enhance app features.
Security and verification: To protect your account and verify user identities.
Collection: When you add your Facebook or Instagram account during registration, we collect your name, email, profile details, verification status, follower count, and other Social Media Data via OAuth authentication.
Use for Verification: We use this data to confirm account ownership, validate verification status, and confirm follower count to prevent fraud and maintain platform integrity.
Additional Uses: Beyond verification, this data personalizes your experience and enhances social interactions within the app.
Consent and Controls: You provide explicit consent during the login process and can withdraw consent or unlink your account at any time via your profile settings.
We may share your personal data with the following third parties:
When we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place to protect your data.
All information you provide is stored on secure servers. Payment transactions are encrypted using SSL technology. We have procedures in place to detect and respond to personal data breaches.
We retain your personal data only as long as necessary for the purposes outlined in this policy. You can request deletion of your data in certain circumstances.
You have the following rights under data protection laws:
Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Objection: Object to processing of your personal data
Restriction: Request restriction of processing
Data portability: Request transfer of your data
Withdraw consent: Withdraw consent at any time
Complain: Make a complaint to the data protection regulator
If you have any questions about this privacy notice or our data protection practices, please contact our data privacy manager: